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System User Guide and Video Tutorials
User Terms and Agreement Details
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14 sections and over 40 features to meet your daily office needs.
Frequently Ask Questions
Use the assigned account and password to log in. If you forget your password, click "Forgot Password" to reset it.
Yes, the system supports usage on PCs, tablets, and mobile phones. We recommend using Google Chrome for the best experience.
The system does not allow open registration. All accounts are imported by the kindergarten administrator through the system backend. Once imported, they can be used for login.
Yes, but only selected features of the management system are available to parents — such as viewing their child’s activities, requesting leave, and receiving notifications.
We offer customization services. For general functionality customization or minor adjustments, we do not charge additional fees.
No, there is no user limit. Parents, staff, and children are all unrestricted.
Yes, we offer a trial period. Please contact our customer service for details.
Yes, you can purchase your own cloud server, and we will handle the deployment and installation. Please contact our customer service for more details.
At every stage of system installation and use, we prioritize both data security and user convenience.
End-to-End Encryption:
Our system uses SSL (Secure Sockets Layer) encryption to protect all data during transmission, safeguarding it from theft or tampering.Database-Level Protection:
Key fields in the database are encrypted. Even in the unlikely event of unauthorized access, sensitive data remains unreadable — adding an extra layer of protection.Cloud-Based Infrastructure:
We rely on high-availability cloud servers with robust storage solutions to ensure secure, uninterrupted access to your data.Redundancy and Recovery:
Unlike traditional local storage, our cloud infrastructure offers built-in redundancy and distributed storage. If a server node fails, your data is automatically restored from other nodes, ensuring system continuity and stability.
If you choose to stop using the system, we will manage your data in accordance with your service agreement or contract. Our approach ensures transparency, security, and privacy:
Data Export:
Before deactivation, you may export all system data in Excel, CSV, or PDF format for your own records.Data Deletion:
Upon written confirmation, we will permanently delete all associated data from our system within the agreed-upon timeframe.Data Backup (Optional):
If requested, we can provide a final backup of your data prior to deletion, for your long-term archiving or compliance needs.Privacy Protection:
All data removal processes adhere to strict security protocols to prevent leaks, unauthorized access, or misuse — ensuring the privacy of your institution, staff, and families.
